Multichannel campaigns allow you to maximise the reach of your campaign to clients. When sending a multichannel campaign you first create beautiful content with our drag & drop builder and then share that content over both email and text. Clients with a phone number will receive a personalised link via text that displays your content in their web browser.
To send a multichannel blast campaign, simply follow the steps below:
- Go to Promote > Blast campaigns.
- Click New message and select Multichannel as your channel.
- Choose an existing template from our Fresha library or select Start from scratch to build your own.
- Personalise your email using the drag & drop builder listed on the left-hand side.
- Configure how your email will appear in the inbox of your recipients. This includes the sender name and subject as well as the preview.
- Personalise your text message that will be sent to clients that have a phone number associated with their profile
- Choose your audience you would like to send your message to. You can amend the clients selected by clicking Edit.
- Choose a payment method and send your message.
NOTE: The cost of your blast campaign is based on how many emails and text messages are sent. The cost of a text message is dependent on the length of your text message content.
NOTE: If you no longer want to offer a deal that has been sent within an email blast you are easily able to deactivate it. Simply head to Deals, click the 3 dots on the deal associated with your campaign and select Deactivate. This will ensure that clients are no longer able to use the offer within the email.
