How do I add team breaks and blocked time?

There are two ways you can block time and schedule breaks for your team:

Add a repeating break (split shift)

When you have a regularly scheduled break, like team lunches, you can apply split shifts directly to your team's working hours. These breaks will then be added automatically each day and can be adjusted for any day of the week.

  1. Go to Business settings and select Working hours.
  2. Use the drop-down menu to filter your calendar by team member or All team members at each location.
  3. Choose which day you’d like to update or click on a shift that's already been set.
  4. Select when a Shift Starts and when a Shift Ends, and then click Add Another Shift. The end of your first shift will signify the beginning of the break. 
  5. Select the hours of the second shift of your employee. The beginning of the second shift will signify the end of the break.
  6. Set to Don't Repeat or to Repeat Weekly.
  7. Click Save. 

Breaks between shifts will appear as greyed out when team members are unavailable on your calendar. If you’ve set shifts to Repeat Weekly, the same break time will show on your calendar each week as an Ongoing shift or until a Specific date.

Add a blocked time slot to the calendar (one-time)

Blocking out time in your calendar is useful when scheduling irregular breaks or team meetings where your team won't be able to take appointments. You can keep track of these appointments using our Block Time feature on the Calendar:

  1. Go to your Calendar and click Add new (or the Screenshot_2020-09-21_at_15.12.33.png icon when using the app). 
  2. Select New Blocked Time and click and drag the time you're looking to block out.  
  3. Select the team member you'd like it to apply to.
  4. Click blue_tick.png next to Allow online bookings during blocked time if you'd still like clients to be able to book your services online during that time. When selected, clients won't see it as blocked when booking your services online but your calendar will show Online bookings allowed during blocked time.
  5. Add a Description to remind you why the Blocked Time has been scheduled for a lunch meeting or team training. 
  6. Select Save to block this time on your calendar.                                           

Once your Blocked time has been added, your team will be notified if they attempt to create an appointment that overlaps with a blocked time period. 

NOTE: To delete blocked time from your calendar, click on the time you’d like to remove and Delete. 

PRO TIP: You can also add blocked time by clicking on the team member's name at the top of your calendar and selecting Add blocked time. 

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