How do I raise an invoice?

Being able to generate invoices for your customers is one of the most important core functions of your business. You can use Fresha's Checkout feature for raising invoices to track all sales, payments, commissions, tips, taxes, inventory and much, much more.

How to create a sale by raising an invoice

You'll need to be able to generate an invoice for your customers when their appointment is complete, but that's not the only benefit. By checking out appointments and raising invoices, you'll open up a whole world of best-in-class reports to help you keep track of your business's performance. These can be raised against appointments or created individually to sell products. Invoices made in error can also be made void.

There are three ways to manage invoices:

1. Raise an invoice from an Appointment

2. Raise an invoice from a New Sale

3. Void an invoice

 1. Raise an invoice from an Appointment

This method is the most common and is very straightforward:

  1. From the Calendar, select the appointment you wish to raise an invoice for
  2. Click the black Checkout button in the bottom right-hand corner
  3. Make any changes needed before completing the sale. For example, you can add an additional product or service by clicking Add item to sale, or click the (x) to remove a service. You may also provide a discountScreen-Shot-2018-06-14-at-10.45.53.jpg
  4. To change who provided the service, adjust the Staff member in the service window
  5. To change the person who raised, invoiced and took the payment, click More Options from the bottom right-hand corner then Invoice Details. You can also add Invoice notes to appear at the bottom of the invoiceScreen_Shot_2018-06-14_at_10.40.10.png
  6. To add Tips to the sale, click the blue Tips option to add either a value or percentageScreen-Shot-2018-06-14-at-10.45.53.jpg
  7. When you have finished making changes to the sale, select your payment type from the blue options on the right 
  8. Once you're happy, select Complete Sale to finish raising the invoice and tracking the payment.

Now the invoice has been raised, an invoice icon will appear on the completed appointment.Screen-Shot-2018-06-14-at-10.59.48.jpg

TIP: The automatic color-coding of completed appointments is a great way for you to track which appointments are already completed vs. upcoming appointments.

 2. Raise an invoice from a New Sale

You can also raise an invoice for an appointment, product, gift voucher or service voucher from the black + icon in the bottom right-hand corner of your Calendar on mobiles, or using the Add New button in the top right and selecting New Sale.


You'll be given the option to scan a barcode to find a product or type to search for your required products, services and vouchers:


TIP: Most Fresha reports are based on sales generated from invoices, and do not reflect appointments that have not been completed. Click here to learn more about the world of reports that Fresha offers.


3. Void an invoice

Once an invoice has been raised it can be made void. To do this:

  1. Find the invoice you want to void
  2. Click More Options > VoidScreenshot_2019-07-02_at_09.19.51.png


Products are automatically added back to your inventory when voiding an invoice whilst payments are deleted and timestamped.Screenshot_2019-07-02_at_09.22.16.png

Every invoice is tracked including those made void, and are shown in sequential order of raising. 


Note: All Invoices are tracked including voided invoices, which can be found under Sales > Invoices

Fresha Plus invoices can only be refunded

For more invoice related articles, see:


Was this article helpful?