Securely access areas of your Fresha card terminal with dedicated PIN codes. Learn the PIN codes needed for a V400m and S1 card terminal.
This guide covers:
Getting started
When using your Fresha card terminal, certain areas and functions will require a PIN code to ensure that only the person with the correct permissions can have access. PIN codes will be needed when prompted to access functions or troubleshoot your terminal.
Each Fresha card terminal model has slightly different PIN codes. You’ll need to follow the steps for your terminal (S1 or V400m)
Before accessing your card terminal information:
- Ensure you are connected to the internet (WiFi or mobile hotspot).
PIN codes for a Fresha S1 card terminal
- Admin menu: PIN 5358
- Transactions menu: PIN 3773
PIN codes for a V400m card terminal
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Staff menu: PIN 1234 followed by the green circle button.
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Admin menu: PIN 5358 followed by the green circle button.
TOP TIP: The Fresha S1 card terminal does not have a Staff menu. When you tap on the FRESHA logo, you’ll see two options: Settings and Transactions.
FAQs
Q.What should I do if my card terminal freezes when I enter the PIN?
It may be that you have used incorrect digits if you experience any freezing after entering the PIN code on your card terminal. We recommend trying a hard reset before reporting an issue.