Track your sales performance through your Fresha card terminal. Learn how to find and print reports directly from your card terminal.

In this guide, we’ll cover: 

• Fresha card terminals overview 
• Getting started 
• How to print a receipt using a Fresha S1 card terminal
• How to print a receipt using a V400m card terminal
• Fresha's FAQs

Fresha card terminals overview 

Fresha card terminals is a quick and easy payment method which allows you to accept in-store payments from clients who can choose to pay in a range of ways.

Card terminals can generate a Totals report. This gives an overview of the total amounts for sales, refunds, gratuities (tips), and cancellations that the terminal processed since the last reset of the report. By resetting the report, you can use this functionality to get day totals or shift totals.

Select the card terminal model you have below and follow the relevant steps to view, print, and reset totals on your card terminal. Steps for this vary depending on the card terminal model that has this feature. You’ll need to follow the steps for your terminal: 

• S1 
• V400m

Getting started 

To get started, you’ll need to have the relevant PIN codes and ensure you have enough receipt paper roll to print your Totals reports.

How to print a receipt using a Fresha S1 card terminal

1. Access the Admin menu using the PIN code 5358. 

2. Tap Transactions and then Totals. 

3. You can now:

• • View - This shows the Totals report for the period shown at the top of the report.

  • Print - Select the print button to print out the Totals report.

  • Start a new reporting period - Select the reset button. When doing this, the totals from the previous period are no longer shown.

How to print a receipt using a V400m card terminal

1. Access the Admin menu using the PIN code 5358 followed by the green circle button.
2. Tap Totals. 
3. You can now:

• • View - This shows the Totals report for the period shown at the top of the report.
  • Print > Yes - This prints the Totals report. 

If you want to reset the counter after printing the (day or shift) totals, make sure to select Yes at the Reset totals prompt.

Fresha FAQs

Can I disable the card terminal receipt printer instead if I don’t want to produce receipts? 

If you no longer wish to print receipts from your Fresha card terminal, you can contact our team who will be happy to assist with disabling this function.

What do I do if my card terminal doesn’t print? 

If the printing function on your Fresha card terminal stops working we recommend taking the following steps before reaching out to our team. 

From the main screen, open the receipt roll cover and: 

• • Remove any dust and scraps of paper.
  • Check for physical structures that could block the receipt roll in any way.
  • Check if there are any loose or broken parts.