Maintain compatibility with the latest software and improve your terminal's overall performance. Learn how to update the software on your terminal to keep things running smoothly at all times.
This guide covers:
Getting started
When using your Fresha card terminal, ensure you are connected to the internet (WiFi or mobile hotspot). Updating the software on each Fresha card terminal model varies slightly. This process can be done directly on your terminal and differs depending on the specific model.
Before updating a card terminal we recommend:
- Having your card terminal PIN codes to hand.
Updating a Fresha S1 card terminal
To update a Fresha S1 terminal:
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Tap on the Settings option and then Settings.
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Access the Admin menu using the PIN code 5358.
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Tap Update.
Updating a V400m card terminal
To update a V400m terminal:
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Access the Admin menu using the PIN code 5358 followed by the green circle button on your card terminal.
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Go to Software and press Update.
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Wait until the software has been fully updated. This can take up to 20 minutes to complete.
TIP: Allow up to 20 minutes for your Fresha card terminal software to update on a V400m device.
FAQs
Q. Do I need to charge my card terminal while updating the software?
We recommend having your terminal fully charged or at least 50% before you start a software update.
Q. Can I update the card terminal software without connecting to WiFi?
To perform a software update, you will need to connect to the internet (WiFi or mobile hotspot).
Q. Can anyone update the software on my card terminal?
Any team member with the correct PIN codes can update the card terminal software.