Updating the terminal software

When it comes to maintaining your Fresha card terminal, ensuring your software is always up to date is essential. Learn how to update the software on your terminal in just a few quick steps. 

In this guide, we’ll cover: 

Fresha card terminals explained 

Fresha card terminals are a quick and easy payment method which allows you to accept in-store payments from clients who can choose to pay in a range of ways. These portable devices are fully integrated with your business account, making checking out a streamlined process.

To help keep things running smoothly at all times, you’ll need to ensure your Fresha card terminal software is always up to date. This can be done directly in your terminal and won’t take up too much of your time. 

Updating the software on each Fresha card terminal model is slightly different. You’ll need to follow the steps for your terminal:

  • S1
  • V400m

Getting started 

When using your Fresha card terminal, you’ll need to be connected to the internet (WiFi or mobile hotspot). You’ll need to have your card terminal PIN codes at hand to run a software update. 

How to update Fresha S1 card terminal software?

  1. Tap on the Settings option and then Settings.

  2. Access the Admin menu using the PIN code 12345.

  3. Tap Update.

How to update a V400m card terminal software?

  1. Access the Admin menu using the PIN code 5358 followed by the green circle button on your card terminal. 

  2. Go to Software and press Update.

  3. Wait until the software has been fully updated. This can take up to 20 minutes to complete.

Fresha’s top tips

🟣 Allow some time for your Fresha card terminal software to update as this can sometimes take up to 20 minutes on a V400m device. 

Fresha FAQs

Do I need to charge my card terminal while updating the software?

We recommend having your terminal fully charged or at least 50% before you start a software update.

Can I update the card terminal software without connecting to WiFi? 

To perform a software update, you will need to connect to the internet (WiFi or mobile hotspot).

Can anyone update the software on my card terminal? 

Any team member with the correct PIN codes can update the card terminal software. 

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