With your Fresha card terminal in hand, you're ready to process in-store payments. Learn how to start processing payments using your Fresha card terminal.
This guide covers:
Getting started
To start processing payments with your card terminal, you’ll first need to activate the terminal and create a new sale or check out an appointment.
Processing payments using a card terminal
You’ll be prompted with simple steps to check out appointments directly on the card terminal.
To process a payment:
-
Go to Calendar and select the appointment you’d like to raise an invoice for.
-
Click Checkout to be redirected to the New sale page.
-
Add any products, services, memberships, and gift cards to the cart.
-
Click on the items in your cart to apply a discount, change the service provider, or the team member who raised, invoiced, and took the payment.
-
Click Continue.
-
Once you’re happy with your changes, click Charge and select the payment method Card terminal.
-
On the terminal, clients can add a tip or they can skip this step by selecting No tip on the card terminal.
-
Once confirmed, they can follow the instructions on the card terminal to complete the transaction.
TOP TIP: You can choose when to ask clients if they’d like to leave a tip. Click here to manage your tip settings.
FAQs
Q. What ways can clients make payments via my card terminal?
Fresha card terminals accept contactless, signature, and chip and PIN payments from all major debit and credit cards including Visa, MasterCard and American Express. They also support digital payment options like Apple Pay and Google Pay.
Q. Can I enter my client's card details on my card terminal to take payment?
No, card terminals are designed for in-store payments directly from clients. Payments can only be taken via chip and PIN, contactless, signature, and digital wallets. Clients can manage their card details through their Fresha account.
Q. Can I process a split payment via Fresha using a card terminal
Yes, you can process split payments with Fresha using a card terminal and along with any other available payment method. However, they do not support two separate card payments for one appointment. Select Split payment at checkout and choose "Card terminal" and the alternative method.
Q. Can my client still leave a tip if I checkout using a card terminal?
Yes, clients can leave a tip if you have enabled this in your tip settings.
Q. How do I add a service charge to the appointment cost when checking out with a card terminal?
Service charges can be added to the appointment through your Fresha account. This will then be included in your total appointment cost when charging your client using a card terminal.