I’m having battery issues with my card terminal

If you’re experiencing issues with the battery or the battery icon shows an ‘X’ symbol inside, try the below options: 

  1. Reboot the device
  2. Perform a hard reset
  3. Charge the card terminal

If the above options are not solving the problem, reach out to us via our Contact us formusing your registered email, and our dedicated support team will promptly assist you further.

Note: As our card terminals are constantly connected to the internet, the battery may drain quicker than other devices which you dial in to per transaction.

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