I’m having printing issues with my card terminal

If your card terminal doesn’t print any receipts, open the receipt roll cover and remove any dust or scraps of paper. 

Check for anything that may be blocking the receipt roll in any way or if there are any loose or broken parts. If the receipt has pink stripes on the paper, this means the roll is almost out of paper and you’ll need to replace the receipt roll

If you’re still unable to print receipts, reach out to us via our Contact us form, using your registered email, and our dedicated support team will promptly assist you further.

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