I’m having data issues with my card terminal

If you're experiencing data issues, it’s likely your card terminal isn’t connected to the network. We recommend connecting your card terminal to WiFi

You can also want to try the following troubleshooting steps: 

  1. Press 1, followed by the green circle button.
  2. Enter the staff menu's PIN code (1234) and press the green circle button.
  3. Go to Power off.
  4. Turn the terminal on. 

If you are still experiencing issues connecting your card terminal to WiFi, reach out to us via our Contact us form, using your registered email. Our dedicated support team will assist you further.

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