Payments summary report

Keep track of transactions made by your business and learn the effective use of the Payments summary report.

In this guide, we’ll cover:

Getting started

The Payments summary report is available for free as a Standard report

Payments summary report explained

Understand where your cash flow is coming from and what payment methods are being used with an overview of the incoming payments and refunds handled by your business.

Using the Payments summary report

The Payments summary allows you to analyze transactions made within a selected date range. These are grouped by payment methods which can be filtered by location and the team member who has processed the transactions.


  • Certain transactions like deposit redemptions and gift card redemptions are excluded from this report to prevent double counting.
  • The Payments summary report does not account for deposit collections or refunds, these can be checked in the liability summary report.

Grouping options

Use the Group by drop-down menu to refine your data by:

  • Payment method - By default, the data is grouped by the payment methods selected during checkout. These are configured and defined under your Payment type settings.
  • Transaction type - The type of the transaction (Sale, Refund).
  • Client - The name of the client associated with the sale.
  • Location - Location where the sale or appointment took place.
  • Team member - The team member that raised the invoice.
  • Sale date - Date when the invoice was raised in DD MMM YYYY format (eg. 10 Jan 2024).
  • Payment hour - Date and time when the payment was made in DD MMM YYYY, HH:MM a format (eg. 10 Jan 2024, 10:00am). 
  • Payment day - Date when the payment was made in DD MMM YYYY format (eg. 10 Jan 2024).
  • Payment week - Year and week when the payment was made in YYYY W00 format (eg. 2024 W02).
  • Payment month - Month and year when the payment was made in MMM YYYY format (eg. Jan 2024).
  • Payment quarter - Quarter and year when the payment was made in QQ YYYY format (eg. Q1 2024).
  • Payment year - Year when the payment was made in YYYY format (eg. 2024).
  • Payment day of the week - Day of the week when the payment was done (eg. Mon).
  • Payment week of the year - Week of the year when the payment was done (eg. 2).
  • Payment month of the year - Month of the year when the payment was done (eg. Jan).
  • Payment quarter of the year - Quarter of the year when the payment was done (eg. Q1).
  • Hours between sale and payment - The number of hours passed from the sale date until the date the payment was made.

Date range

Select a date range using the calendar drop-down menu to focus on the desired dataset. When setting the report's date range, it's based on the day the payment was processed, not when the service was rendered.

Filter options

Utilize the filters drop-down menu to refine the data by:

  • Location - The business location where the transaction was generated.
  • Team member - The Team member who processed the transaction.

Understanding the Payments summary data fields

Understand how your payment methods affect your revenue streams and identify trends in your financial data through the following fields: 

  • No. of payments - Counts how many payments were processed.
  • Payment amount -  Calculates the total revenue from payments.
  • No. of refunds - Counts how many refunds were issued, based on the date refunded.
  • Refunds - Calculates the total amount refunded.
  • Net payments - Calculates the revenue of payments received after refunds are deducted. 
  • Change amount - Amount returned to the client after the payment.

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