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Take quick payments manually

Easily accept one-time payments from clients using Fresha's point of sale, without needing to link to an appointment, service, or product.

In this guide, we'll cover: 

Getting started 

To manually take Quick payment from clients through Fresha, you must set up payment processing for your business. 

Take quick payments from clients

With Fresha's Quick Payment feature, you can collect payments for expenses unrelated to specific services or products. To take a Quick payment:

  1. Open your Calendar and click Add. If you’re using the Fresha app or a mobile device, click on the purple + button from the main navigation menu bar.
  2. Select Quick payment.
  3. Using the on-screen keypad, enter the amount you want to charge the client and click Continue.
  4. Select a tip amount depending on the client’s preference. 
  5. Select the relevant payment method and click Charge.  
  6. Once the transaction is complete, optionally click Share invoice to provide the client with a receipt via email. 

NOTE:

  • All manual charge transactions, including tips, will appear as a Card payment under the business owner's account activity in your wallet and other areas of your business account such as reports. The transaction details will be a walk-in with a Miscellaneous service.
  • Standard payment processing fees plus an authorisation fee will apply when taking payments. Learn more about fees here.

Change the service name for quick payment charges

Payments taken manually through Quick payment will be recorded as a Miscellaneous service. To change the service name: 

  1. Head to Catalogue and select Services
  2. Click on the relevant Miscellaneous service to view the details. 
  3. Change the Service name as required and click Save.

FAQs

Q. Is there a limit to the amount I can enter when using Quick payment? 

There's no limit to the amount you can manually enter before taking payment using Fresha’s point of sale.


Q. Can the payment be assigned to one of my clients?

No, all payments taken manually will be added as Walk-ins which cannot be assigned to an existing client.


Q. Can I include tips when taking payments manually with Quick payment? 

Yes, there will be an option to include a tip within the transaction when taking payments manually. 


Q. Can anyone take quick payment through the point of sale?

If you have payment processing activated, any team member with the relevant permission can take quick payments. 


Q. What is the fee for quick payments taken manually?

A standard payment processing fee plus an authorisation fee will apply when taking payments through Fresha, including quick payment. Find the pricing for all of Fresha's paid features, including fees on our website.


Q. How do I refund a payment that was taken using quick payment?

To refund a transaction that was taken manually, head to Payments under the Sales tab and locate the transaction using the invoice number, date or time, amount, and last 4 digits of the card used. Click on the Ref to open the transaction and select Actions and Refund items.

 

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