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Liability activity report

Discover how to utilize the Liability activity report to track and manage your business liability activities. 

In this guide, we’ll cover:

Getting started

The Liability activity report is available for free as a Standard report

Liability activity report explained

The Liability activity report provides a detailed breakdown of all liability activities handled by your business.

Using the Liability activity report

Track and understand the different activities happening for individual liability activities (deposits and gift cards) through the Liability activity report. To effectively utilize this report, select your desired date range, and filter your report to refine the data, ensuring a focused analysis of liability activities.

Date range

Select a date range using the calendar drop-down menu to view data within a specific time frame. The date range filter is based on the day the activity took place, and includes the start and end date of the selected date range.

Filter options

Utilize the filters drop-down menu to refine the data by: 

  • Location - The business location where the liability activity took place.
  • Liability type - The type of liability, either Deposits or Gift Cards.
  • Activity - The activity associated with that particular liability (Collection, Expiration, Issue, Redemption and Refund).

Understanding the Liability activity data fields

When using the Liability activity report, a selection of the below fields will become available for you to analyze your liability activities.

  • Date - The date the activity occurred.
  • Ref. -  
    • Deposit - The reference number associated with the deposit paid by the client.
    • Gift Card - The gift card code generated once sold.
  • Liability type - The type of liability, either deposits or gift cards.
  • Client - The name of the client associated with that particular activity. 
  • Sale no. -
    • Deposit - The appointment reference number associated with the deposit.
    • Gift Card - The invoice number associated with the gift card sale/redemption. 
  • Location - The business location where the liability activity took place.
  • Activity - The activity associated with that particular liability (Collection, Expiration, Issue, Redemption and Refund).
  • Amount - The value associated with that particular liability. 

Activities

  • Collection -
    • Deposit - Collection of a deposit linked to the location where the appointment associated with the deposit is made.
  • Expiration -
    • Gift Card - This is generated when a gift card is over the expiration date linked to the location where the gift card was issued (if the expiration date is not set up as Never, it can be updated in the Gift card settings).
  • Issue -
    • Gift Card - The gift card sale linked to the location where the gift card was issued/sold.
  • Redemption -
    • Deposits - Redemption of a deposit linked to the location where the appointment associated with the deposit took place.
    • Gift Card - Redemption and redemption refund of a gift card linked to the location where the gift card is being used as a payment method.
  • Refund - 
    • Deposit - Refund of a deposit linked to the location where the appointment associated with the deposit is made.
    • Gift Card - Refund of a gift card sale linked to the location where the gift card is issued/sold.

NOTE: The redemption activity for Gift Cards also takes into account redemption refunds:

  • If the Amount value is negative it's due to a gift card redemption activity.
  • If the Amount value is positive it's due to a gift card redemption refund.

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