Keep your service menu clean while retaining services you might want to bring back later. Learn how to permanently delete services and packages or archive them for a potential return.
This guide covers:
- Getting started
- Archiving services and packages
- Unarchiving services and packages
- Deleting services and packages
- FAQs
Getting started
Keeping your service menu current ensures that clients can easily find and book the treatments they’re looking for. You may need to archive or delete services for many reasons. Before taking these actions, we recommend:
- If you’re a team member, request permission to access Services.
Archiving services and packages
Temporarily archive services and packages that are not currently in use or unavailable to clients, such as seasonal services.
To archive a service or package:
- Open the Catalog and select Service menu.
- Click on the three dots next to the relevant service or package and select Archive.
- Select Archive to reconfirm.
NOTE: Services cannot be archived if they are part of a package or membership. Archiving a package will not affect the services within it.
Unarchiving services and packages
To unarchive a service or package:
- Open the Catalog and select Service menu.
- Click on Filters from the search bar.
- Under Status, select Archived and Apply.
- Click on the three dots next to the archived service or package and select Unarchive.
- Select Unarchive to reconfirm.
NOTE: Services that haven't been booked in the last year will be automatically archived. You can easily unarchive them anytime by clicking View more next to the archived ones in your service menu.
Deleting services and packages
Services or packages need to be archived before they can be permanently deleted from the service list.
To delete a service or package:
- Archive the service or package as described above.
- In the Service menu, select Filters from the search bar.
- Under Status, select Archived, then Apply.
- Click on the three dots next to the relevant service or package and select Permanently delete.
- Select Delete all to reconfirm.
NOTE: Deleting a package will not affect the services included in it.
Service categories can also be archived and deleted. Learn more about how to manage service categories.
FAQs
Q. Can archived services still be booked?
No, archived services cannot be booked. Once a service is archived, it is no longer available for clients to book online or through any booking channels.
Q. How will existing appointments be affected?
Existing appointments will not be affected by archiving or deleting services. Any appointments that were scheduled before the service was archived or deleted will still be honored and appear in your appointment calendar.