Set up a booking sequence for your services to ensure they’re booked and delivered in the correct order. Learn how to set up, manage, and edit your service sequence. 

This guide covers: 

• Getting started
• How service sequencing works
• Setting a service sequence 
• Managing a service sequence
• FAQs

Getting started

Before setting up a service sequence, you’ll need to: 

• Add all of your services. 
• Enable online booking so clients can book services online.

How service sequencing works 

Some services may need to be performed in a specific order. For example, in a hair salon, a cut and color will need to be done before a blow-dry. Creating a service sequence ensures that services are booked in the correct order.

When a client books multiple services like this online, they will be added to their cart in the order you have set. If a service isn't part of the sequence, it will be listed under "All other services" and added in the order the client selects.

Setting a service booking sequence 

To create a booking sequence:

1. Open the Catalog and select Service menu.
2. Click on Options and select Set booking sequence.
3. Click Add service and select a service to include in the sequence.
4. Repeat the above step for all services in the sequence. 
5. A block for All other services will appear for services not included in the sequence. 
6. Drag and drop the services into the order they should be booked in. 
7. Click Save.

Managing a service booking sequence

Once set, the sequence applies automatically to online bookings. You can edit the sequence at any time.

Edit the service booking sequence order

To change the service booking sequence: 

1. Open the Catalog and select Service menu.
2. Click on Options and select Set booking sequence.
3. Drag and drop the services to rearrange the order.
4. Click Save.

Remove a service from the booking sequence 

To change the service booking sequence: 

1. Open the Catalog and select Service menu.
2. Click on Options and select Set booking sequence.
3. Find the service to remove, click the three dots, and select Remove.
4. Click Save.

Add a service to the booking sequence 

To change the service booking sequence: 

1. Open the Catalog and select Service menu.
2. Click on Options and select Set booking sequence.
3. Click Add service and select the service to include.
4. Drag and drop the service into the correct position.
5. Click Save.

FAQs:

Q. Will the service sequence affect my packages?
No, the services within a package will stay in the order you originally set. You can decide where the entire package fits within your sequence.

Q. Can I delete my entire service booking sequence?
Yes, to delete the entire sequence, you need to remove each service individually. Open the Service menu, click Options, and select Set booking sequence. Then, click the three dots next to each service and select Remove. Repeat this process for all services in the sequence. Finally, click Save to confirm the changes.