How do client notifications work?

Notifications help you stay in touch with your clients and keep them updated about their appointments. Using short, informative messages sent via email, text message, and push notifications via the Fresha app*, you can make sure your clients have all the information they’ll need in the lead-up to their appointment. What’s more? They’re proven to reduce client no-shows by up to 30%.

Our client notifications include the following features:

  • Automated notifications to save you time and effort contacting clients
  • Standardised notification templates with smart features
  • Smart delivery technology to maximize the reach of notifications
  • Notifications for manual as well as online bookings
  • Support for multiple languages

NOTE: The notifications you can send are determined by your country and account type. The notifications a client can receive are determined by the preferences selected in their Fresha account settings and/or their Client profile.

*Some notifications are only available in supported countries. Click here to find out more.

Click here to find out how to manage your client notifications.

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