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How do I manage my business details?

To set up your account details or change important information about your business, follow these simple steps:

Business Name 

Your business name is displayed across many areas including on your online booking profile, sales invoices and messages to clients;

  1. Go to Setup and click on Account settings.
  2. Under Business info, add the Business name you’d like to use on your online booking profile, sales invoices and messages to clients. 
  3. Click Save to apply any changes.

NOTE: Your Business Name and Location Name will be displayed on your invoices just in case you have different names for different locations. You can update your location name in Setup under Locations.


Address and contact details

To set up and manage your address details:

  1. Go to Setup and click on Locations.
  2. Choose which location you’d like to edit from the dropdown.
  3. Update the Location name to the new business name.
  4. Click Save to apply. 

NOTE: Your location address for Online Bookings can be edited under your Online Profile by clicking on More Options and selecting Edit Profile.

To update your contact details: 

  1. Click on the avatar icon and select My profile.
  2. Enter your mobile number and email address.
  3. Your country code is populated for you based on the country your business is registered to. Simply drop the first "0" and add your best contact number. Eg +44 1234567890 or +1 1234567890.
  4. Click Save to apply.

Time zone and format

Setting the correct time zone for your business is important as your calendar, bookings and client notifications will be scheduled based on the timezone you have selected. Fresha calculates time zones in GMT format, for example GMT +00:00 for London or GMT-05:00 for New York.

If you cannot find your exact city, simply choose one that shares the same time zone as you.

  1. Go to Setup and click on Account settings.
  2. Scroll down to the Time zone and choose which time zone is applicable to your business.
  3. Decide which Time format will suit your business - 12-hour or 24-hour time.
  4. Click Save to confirm changes.

Country and currency

The country your business is registered to will directly affect your account currency, timezone, and billing information.

Please get in touch at hello@fresha.com from the email address registered to your Fresha letting us know which country you'd like the account updated to and why. 

It can take a few days for these details to be updated but we’ll let you know as soon as they’ve been changed.

NOTE: Updating the currency does not convert sales and figures to the equivalent exchange rate. The same service menu prices and sales figures will remain but the currency icon will be updated.

Click here to find out how to manage your language settings.

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