Manage My Business Details

To set up your account details or to change important information about your business, locate your Company details from the main menu by heading to:

1. Business Name 

Your business name is displayed across many areas including on your online booking profile, sales invoices and messages to clients;

      1. Head to Setup > Account Settings
      2. Update the name in the Business name field
      3. Click Save to apply any changes.


NOTE: Both Business Name and Location Name are displayed on the invoice. This is in case you have variations in names across multiple locations. To update your Location name, head to Setup > Locations.

TIP: Add links to your social media pages under Account Settings. This will help the support team locate your Facebook and Instagram pages quickly in case you need help with Online Bookings.

2. Address & Contact Details

To set up and manage your address details;

      1. Head to Setup > Locations
      2. Select the location that needs to be updated
      3. Update the Location name to the new business name
      4. Click Save to apply.


NOTE: Your location address for Online Bookings can be edited under Online Bookings > Online Profile > More Options > Edit Profile.

Your contact number is found under your personal Profile Settings, 

      1. From the Calendar, Head to Profile > My Profile
      2. Fill in your Mobile Number and Email address
      3. The country code is pre-populated for you. Simply drop the first "0" and add your best contact number. Eg +44 1444441234 or +1 5555555555
      4. Click Save to apply.


3. Time Zone & Format

Fresha is available for all businesses, all around the world and setting the correct time zone is important as this defines what the time the calendar thinks it is in (the red line across your calendar). This ensures your client notifications are sent according to the time zone as a result. 

Fresha calculates time zones in GMT format e.g (GMT +00:00) London or (GMT-05:00) New York.

If you cannot find your exact city, do not fear, these are just example cities, you can still use Fresha by selecting the next biggest city that shares the same time zone as you.

  1. Head to Setup > Account Settings
  2. Select "Time Zone" to open up the drop-down menu
  3. Find and select the city that is closest to you and that shares the same time as you
  4. Choose the format to be 12-hour or 24-hour time
  5. Click Save to apply.

4. Country & Currency

Are you moving to another country? That's awesome. If it was a typo, no worries, we can update this for you.

The country your business is registered as will directly affect your account currency, timezone, and billing information.

Email us directly at hello@fresha.com to have this changed. Please email us from the email address you registered with so we know we are speaking with the owner of the account and specify which country you'd like the account updated to and why. 

Updating these details may take a few days so please give us some notice. 

NOTE: Updating the currency does not convert sales and figures to the exchange rate equivalent. The same service menu prices and sales figures will remain but the currency icon will be updated.

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