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How do I send a blast message?

We understand how important it is for you to communicate with your clients. Whether you want to update your clients about moving locations, a change in your business hours or you want to offer a special discount, blast messages are your answer.

To access blast messages, you’ll need Fresha Plus enabled. You can send blast messages even if you decide not to use the other features on Fresha Plus.

Click here to learn how to enable Fresha Plus.

You can send a blast message in two ways:


Text message

Quick update

  1. Go to Marketing and select Blast messages
  2. Choose your message type and select SMS text message
  3. Personalise your message and add an online booking link to direct clients to your online services menu or add a custom link.
  4. Choose the clients you would like to send your message to. You can amend the clients selected by clicking Edit. The cost of your blast message is based on the number of clients your message is sent to.
  5. Choose a payment method and send your message! 
  6. Once your message has been sent, you can view the message details and how your blast message has performed under My blast messages

Special offer

  1. Go to Marketing and select Blast messages
  2. Choose Special offer and select SMS text message
  3. Personalise your message and add your discount amount.
  4. Choose the clients you would like to send your message to. You can amend the clients selected by clicking Edit. The cost of your blast message is based on the number of clients your message is sent to. 
  5. Choose a payment method and send your message! 
  6. Once your message has been sent, you can view the message details and how your blast message has performed under Your blast messages.  

Promote voucher

  1. Go to Marketing and select Blast messages (or head to Vouchers and select the voucher you'd like to promote.)
  2. Click on Promote voucher and choose what type of voucher offer you want to send to your clients.
  3. Pick a voucher style and select SMS text message.
  4. If you’ve selected Single voucher, click Edit under Select Voucher and use the search bar to decide which voucher you’d like to promote.
  5. Under Email settings, personalise your message with a logo, email subject, and message.
  6. Choose which clients will receive your message. You can amend the client list by clicking Edit. The cost of your blast message is based on the number of clients your message is sent to. 
  7. Choose a payment method and send your text message!
  8. Once your message has been sent, you can view the message details and how your blast message has performed under Blast messages.

Click here to find out more about promotion vouchers through blast messages. 

NOTE: To start promoting your vouchers through blast messages, make sure you have set up online payments.


Email

Quick update

  1. Go to Marketing and select Blast messages
  2. Choose Quick update and select Email
  3. Personalise you email with a name, email subject, reply to email, and your quick update.
  4. Customise your email by adding a photo and logo, and use the toggle enable.png to enable your social icons.
  5. Click Screenshot_2021-01-04_at_10.29.42.png to add an online booking link to direct clients to your services menu or website of your choice.
  6. Click on Style to customise the colours of your Template design and Action buttons to suit your business.
  7. Choose which clients you would like to send your message to. You can amend the clients selected by clicking Edit. The cost of your blast message is based on the number of clients your message is sent to. 
  8. Choose a payment method and send your email! 
  9. Once your message has been sent, you can view the message details and how your blast message has performed under Your blast messages

Special offer

  1. Go to Marketing and select Blast messages
  2. Choose Special offer and select Email
  3. Personalise you email with a name, email subject, reply to email, and a photo and logo for your business.
  4. Customise your discount with a personalised message and select the discount amount, how long it's valid for, and which services it can be applied to.
  5. Use the toggle enable.png to enable your social icons and click Screenshot_2021-01-04_at_10.29.42.png to add an online booking link to direct clients to your services menu or website of your choice.
  6. Click on Style to customise the colours of your Template design and Action buttons to suit your business.
  7. Choose which clients you would like to send your message to. You can amend the clients selected by clicking Edit. The cost of your blast message is based on the number of clients your message is sent to. 
  8. Choose a payment method and send your email!

Once your message has been sent, you can view the message details and how your blast message has performed under Your blast messages 

Promote voucher

  1. Go to Marketing and select Blast messages (or head to Vouchers and select the voucher you'd like to promote.)
  2. Click on Promote voucher and choose what type of voucher offer you want to send to your clients.
  3. Pick a voucher style and select Email.
  4. If you’ve selected Single voucher, click Edit under Select Voucher and use the search bar to decide which voucher you’d like to promote.
  5. Under Email settings, personalise your message with a logo, email subject, and message.
  6. Click on Style to customise the colours of your Template design and Action buttons to suit your business.
  7. Choose which clients will receive your email. You can amend the client list by clicking Edit. The cost of your blast message is based on the number of clients your message is sent to. 
  8. Choose a payment method and send your email!
  9. Once your email has been sent, you can view the message details and how your blast message has performed under Blast messages.

NOTE: Blast messages will also be shown in your Messages Log.

PRO TIP: You can also save yourself time by setting up recurring and automatic messages to send your clients who have birthdays or haven’t booked in a while. You can set these up under Smart Campaigns. Smart Campaigns are included in Fresha Plus at no extra cost and are an effective way to increase your bookings.

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