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How do I send a blast message?

We understand how important it is for you to communicate with your clients. Whether you want to update your clients about moving locations, a change in your business hours or you want to offer a special discount, blast messages are your answer.

To access blast messages, you’ll need Fresha Plus enabled. You can send blast messages even if you decide not to use the other features on Fresha Plus. Click here to learn how to enable Fresha Plus.

You can send a blast message in two ways:

  • SMS Text Message
  • Email

SMS text message

Quick update

  1. Go to Marketing and select Blast messages
  2. Choose your message type and select SMS text message
  3. Personalise your message and add a direct booking link to direct clients to your online services menu or add a custom link.
  4. Select the business location your message is targeted to and choose the clients you would like to send your message to. You can amend the clients selected by clicking Edit. The cost of your blast message is based on the number of clients your message is sent to.
  5. Choose a payment method and send your message! 
  6. Once your message has been sent, you can view the message details and how your blast message has performed under My blast messages

Special offer

  1. Go to Marketing and select Blast messages
  2. Choose Special offer and select SMS text message
  3. Personalise your message and add your discount amount. 
  4. Select the business location your message is targeted to and choose the clients you would like to send your message to. You can amend the clients selected by clicking Edit. The cost of your blast message is based on the number of clients your message is sent to. 
  5. Choose a payment method and send your message! 
  6. Once your message has been sent, you can view the message details and how your blast message has performed under Your blast messages.  

Email

Quick update

  1. Go to Marketing and select Blast messages
  2. Choose Quick update and select Email
  3. Personalise your message, add direct bookings links and customise your email by adding a photo and logo. 
  4. Select the business location your message is targeted to and choose the clients you would like to send your message to. You can amend the clients selected by clicking Edit. The cost of your blast message is based on the number of clients your message is sent to. 
  5. Choose a payment method and send your email! 
  6. Once your message has been sent, you can view the message details and how your blast message has performed under Your blast messages

Special offer

  1. Go to Marketing and select Blast messages
  2. Choose Special offer and select Email
  3. Personalise your message, add direct bookings links and customise your email by adding a photo and logo. 
  4. Select the business location your message is targeted to and choose the clients you would like to send your message to. You can amend the clients selected by clicking Edit. The cost of your blast message is based on the number of clients your message is sent to. 
  5. Choose a payment method and send your email!

Once your message has been sent, you can view the message details and how your blast message has performed under Your blast messages 

NOTE: Blast messages will also be shown in your Messages Log.

PRO TIP: You can also save yourself time by setting up recurring and automatic messages to send your clients who have birthdays or haven’t booked in a while. You can set these up under Smart Campaigns. Smart Campaigns are included in Fresha Plus at no extra cost and are an effective way to increase your bookings.

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