Boost your visibility to potential clients. Learn how to enable Google Reserve to allow clients to book your services directly through Google. 

This guide covers: 

• Getting started
• Booking using Google Reserve
• Enabling Google Reserve
• Disabling Googlereserve
• FAQs

Getting started 

Google Reserve enables your business to appear in Google Search and Maps with direct booking buttons. It seamlessly integrates with Fresha, and bookings made via Google will automatically sync with your calendar.

Prior to enabling Google Reserve:

• You'll need to register your business with Google, ensuring that the Business name and location address listed on your Google business profile are an exact match of the details you’ve entered on Fresha.
• Publish your Marketplace profile to enable Google Reserve through Fresha.

Booking using Google Reserve

For the Book button to appear on your Google business profile, your Google profile, and your Fresha business profile must meet all the following criteria: 

• Set up bookings through Fresha using these steps.
• Your Google business profile must comply with Google's guidelines.
• Your business name and location address on Fresha must match exactly with your Google business profile.
• Your Fresha profile must be listed on Fresha's Marketplace. Unlisted profiles will not have a Book button.
• Ensure your team members have scheduled shifts within the next 30 days.
• The services menu must display the actual price of the services (services should not be set as free or have the value 0).
• Do not include emojis, price, or duration within the service names or descriptions.
• Your business must be within the beauty and wellness industry. If your business is outside of this (e.g. dog groomers) it will not be listed on the Fresha Marketplace and a no Book button will appear on your Google business profile.

Enabling Google Reserve

To enable Reserve with Google: 

1. Open Add-ons.
2. Under Google Reserve Click View.
3. Select Start now from the sign-up page.
4. Click Enable to activate Google Reserve. 
5. Select Yes, enable to confirm. 

Disabling Google reserve

To disable Reserve with Google: 

1. Open Add-ons.
2. Under Google Reserve Click Actions then Disable.
3. Select Disable now to confirm.
4. Once deactivated, your business will be removed from Google search and Google Maps results, and the direct booking link will be taken down.

FAQs

Q. How can I see which appointments have been booked through Google? 
Any appointments booked through Google will display as Booked on Google on the View Appointment screen under Appointment History. You can also see which appointments have been booked through Google in the Sales summary report.

Q. Will the Marketplace New Client Fee be charged if the client books through Google?
Fresha’s New Client Fee applies to all new customers who discover your business through the Fresha Marketplace and then go on to book using Google Reserve. 

Q. How long does it take for the book button to appear on my Google business profile? 
Once activated, the book button should appear within 24 hours as long as your Google profile and your Fresha profile meet the full criteria.