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I’m having printing issues with my card terminal

If you card terminal doesn’t print any receipts:

  1. Open the receipt roll cover. 
  2. Remove any dust or scraps of paper. 
  3. Check for anything that may be blocking the receipt roll in any way. 
  4. Check if there are any loose or broken parts. 

If the receipt has pink stripes on the paper, this means the roll is almost out of paper. You’ll need to replace the receipt roll. 

If you’re still unable to print, get in touch with us so we can look into this.

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