{[{name}]}

{[{description}]}

How do I set up payment processing?

Once you've published your online profile, you can start processing payments with our powerful payment processing solution.

Getting started

  1. Head to Payments and select Start now.
  2. Click Get started.
  3. Choose your bank account type. This is the bank account you wish to receive payouts to. We've provided detailed instructions for setting up payments based on the type of account you'll be using below:
  • Individual - you are an individual and have a personal bank account. Recommended for easy setup. 
  • Self-employed or a freelancer - you are self-employed or a freelancer and have a business account. You'll need to supply copies of company registration documents, along with a document copy.

set_up_payments_Fresha.png


If the bank account is under a personal name

There are certain documents that are needed for us to be able to verify your account holder information and process your payments and payouts securely.

Step 1: Prepare information to submit

  • Bank account details - Including proof of bank account document showing the account number, account holder name, and bank logo.
  • Bank account holder details - Such as your full name, date of birth, address, and proof of ID.

Step 2: Add your bank account details

  1. Enter your Sort code and Account number to receive funds from clients paying through Fresha.
  2. Upload a bank statementletter from the bank, or void cheque issued by the bank so we can verify your bank account details. Please note, mobile app screenshots are not accepted. 

NOTE: The details in the bank statement must match the bank account holder information you supplied earlier. The document must include the account number, account holder name, and bank logo dated within the last 6 months.

PRO TIP: Transaction details are not required, so bank statements can be cropped to show the account number, account holder name, bank logo and date only. Statements for new bank accounts without any transactions are still valid, provided they display the above information.

See our bank statement guidelines below:

Proof_of_Bank_account_Fresha.jpg

Step 3: Select a proof of ID to upload

Proof of ID can be in the form of a valid passport, valid driving licence, or valid identity card depending on your location.

We require proof of ID to ensure your account is secure on Fresha and need this documentation to verify all company representative's identities.

add_proof_of_id.png

You'll need to upload a clear scan or photo of your account holder’s government-issued ID card, driver's license, or passport (depending on your country). Make sure the ID copy matches exactly with the details entered above. See our guidelines for photo ID copies.

See our ID guidelines below:

Proof_of_ID_Fresha.jpg

Click here if you're having trouble uploading your ID. 

Step 4: Add your bank account holder details

Add your name, date of birth, phone number, email address, and address. Please make sure the information matches the proof of ID uploaded.

payment_processing_enabled.png

Once you have submitted your bank account holder details, you can start processing secure payments on Fresha and charge clients’ cards if their card details are saved on their accounts. It can take up to 2 business days to verify and we’ll let you know as soon as it’s done.


If the bank account is under a company name 

Step 1: Prepare information to submit 

You'll need to add the following details to securely verify the registered business, company representatives, and bank account details.

  • Bank account details - including proof of bank account document showing the account number, account holder name, and bank logo.
  • Business details - such as the trading name, company registration number, and business address.
  • Personal details - such as your full name, date of birth, address, and proof of ID.
 

 

Step 2: Add your bank account details

  1. Enter your Sort code and Account number to receive funds from clients paying through Fresha.
  2. Upload a bank statementletter from the bank, or void cheque issued by the bank so we can verify your bank account details. Please note, mobile app screenshots are not accepted. 

 

Step 3: Add the registered business details

These include the Unique Taxpayer Reference (UTR), the trading name, business address, email, phone number, and official company documentation such as a recent letter from HMRC or your most recent self-assessment form.

 

Step 4: Select a proof of ID to upload

Proof of ID can be in the form of a valid passport, valid driving licence, or valid identity card depending on your location.

We require proof of ID to ensure your account is secure on Fresha and need this documentation to verify all company representative's identities.

add_proof_of_id.png

 

Step 5: Add your business owner's details

This is the name and date of birth of the business owner. Please make sure the information matches the proof of ID uploaded.

Check the blue box if the address is the same as the business address.

Once completed, click Submit details to confirm. You can start processing secure payments on Fresha and charge clients’ cards if their card details are saved on their accounts. It can take up to 2 business days to verify and we’ll let you know as soon as it’s done.

NOTE: In order to process payments and receive payouts from Fresha, the above requirements must be met. These are not Fresha's requirements, but the requirements set by our payment provider.

Was this article helpful?

Can’t find your answer?

Get in touch and we’ll get back to you as soon as we can.

Contact us