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How do I find out how much I’ll be getting charged for Fresha Plus?

You can view your current balance, monthly invoices, and processing rate at any time in your Wallet to find out how much you've been charged in Fresha Plus fees.

You can also view and download your monthly statement and fees for a detailed breakdown of all your transactions for each calendar month while your Fresha Plus fee activity shows you all appointments and sales which were subject to a fee. 

A small transaction fee applies when a client: 

  • Books an appointment on Fresha, your website, or social pages
  • Pays using one of our payment processing features (a Fresha card terminal, payment link)
  • Accepts your no-show protection

We don't charge a fee when a client books with you over the phone or in person, doesn't pay using one of our payment processing features, or doesn't accept your no-show protection.

One-off fees 

A 20% one-off Fresha new client fee will be applied when a new client books your services via the Fresha marketplace. The fee never applies to clients that are already saved to your Fresha Partner account.

An additional fee per message will be charged when using our blast messages feature.

NOTE: We recommend adding your existing client list into Fresha before setting up online bookings to avoid paying new client fees for clients who have already booked with you.

Our low-rate fee gives you access to a bundle of powerful features at no additional cost, including our complete payment processing solution. When set up in the right way, the features included with Fresha Plus can instantly increase your sales, and the savings you'll make on reducing your third-party costs will dramatically outweigh any investment you make!

To find out how you can process payments at no additional cost using our secure payment processing solution, click here.

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