Fresha is the world’s only subscription-free platform in beauty and wellness. Most of our features are completely free to use, but there are a few we do charge a small fee for, exclusive of tax. All of our paid features are entirely optional and you can choose to opt out at any time.
There are four types of fees that you'll be charged for:
- Marketplace New client fees - the Marketplace New Client Fee is calculated as a percentage of the original appointment value at the time it was booked, with a minimum fee applied for lower-value appointments. This fee will never apply to existing clients saved in your account, clients returning to you, or any clients who booked through your website, Google Business or social pages using your direct booking links.
Find the Marketplace New Client Fee rate and the minimum fee for your region on our pricing page. - Payment processing fees - competitive processing fee per transaction across all card payment methods, online and in-store. One fee per transaction which includes an in-built client card capture service. Click here for more info on fees in your region.
- Blast messaging fees - these are calculated based on the number of text messages or emails you choose to send via Fresha’s built-in marketing tools.
- Automated messages - applies only if you use up your free monthly text balance for client texts and you choose to top up your balance to send out more texts. Find out more here.
All other features on Fresha are completely free-to-use, for everyone - with no monthly subscription!
NOTE: Online booking fees apply to all online bookings made via the Fresha marketplace website and apps in the UAE and Saudi Arabia. Click here to find out more.
PRO TIP: We recommend adding your existing client list to Fresha before setting up online bookings to avoid paying new client fees for clients who have already booked with you.
