Smart delivery uses live information about client preferences and your business’ default settings to optimise the reach of your notifications across email, text and app notifications.
For clients with Fresha accounts, we always send email notifications. We also send push notifications and SMS reminders (where supported in your country and by your account) when one or both have been enabled in your Fresha account settings.
For users without Fresha accounts, we send notifications based on the preferences you set in their Client Profile. You can send notifications via email, SMS (where supported in your country and by your account) or both.
You can also choose not to send notifications for specific clients.