Smart delivery uses live information about client preferences and your business’ default settings to optimise the reach of your notifications across email, text message, and app notifications.
For clients with Fresha accounts, we always send email notifications. We also send push notifications and text message reminders (where supported in your country and by your account) when one or both have been enabled in your Fresha account settings.
For users without Fresha accounts, we send notifications based on the preferences you set in their client profile. You can send notifications via email, text message (where supported in your country and by your account), or both.
You can also choose not to send notifications for specific clients.