We've kept our reporting simple so you can easily track what’s been processed, charged, and has yet to be paid out.
You can choose how often to get paid out – daily, weekly or monthly – using Fresha’s payment features, giving you more control over your cash flow.
To track your payouts and fees:
- Go to your Wallet.
- Any upcoming payouts that are due will be shown at the top of the screen alongside the date the payout will be made. If you have a negative balance, you'll see a negative amount at the top of the screen, as well as the date your account will be charged.
- You can also see your selected Payout schedule. Click Manage to choose between daily, weekly and monthly payouts.
- For a more detailed breakdown of all your transactions and fees for each calendar month, head to monthly statements and fees.
- Click Download next to the Wallet statement, Fee activity, or Invoice statement for a more detailed breakdown of your payouts and fees.
NOTE: Please note that banks do not process payments on weekends and bank holidays. That means our card processor, Adyen, cannot receive funds to release payouts. All money you’ve collected on weekends or bank holidays, will be processed on the following working day. To see a list of bank holidays, download Adyen Observed Bank Holidays list.
PRO TIP: Fees are deducted automatically for simplicity so your current balance is exactly what you will receive.
NOTE: If we release funds to your bank account but a week later these sales have been refunded, we may need to charge your card to balance the fees. If your clients pay online using Pay by link, you will build up credit and we’ll deduct any transaction fees from this amount before releasing the next payment to your bank account.