We've kept our reporting simple so you can easily track what’s been processed, charged, and has yet to be paid out.
To track your payouts and fees:
- Go to Overview and select Wallet.
- Any upcoming payouts that are due will be shown at the top of the screen alongside the date the payout will be made. If you have a negative balance, you'll see a negative amount at the top of the screen, as well as the date your account will be charged.
- For a more detailed breakdown of all your transactions and fees for each calendar month, head to monthly statements and fees.
- Click Download next to the Wallet statement, Fresha Plus fee activity, or Invoice statement for a more detailed breakdown of your payouts and fees.
PRO TIP: Fees are deducted automatically for simplicity so your current balance is exactly what you will receive.
NOTE: If we release funds to your bank account but a week later these sales have been refunded, we may need to charge your card to balance the fees. If your clients pay online using Pay by text message, you will build up credit and we’ll deduct any transaction fees from this amount before releasing the next payment to your bank account.