Once an appointment has been completed, the client may want to pay for your services using more than one payment method.
To split payments across multiple payment methods, you’ll need to do the following:
- Once the appointment has been completed, head to Checkout.
- If the client has a card saved to their account but would like to split the payment with an alternative payment method, click More options and select Other payment types. You must select the alternative payment method (cash, voucher) before selecting a card. If you select Charge card, the full amount will be charged to that payment method.
- The amount due will be shown on the Payment page. Click on the balance and enter the amount the client would like to pay. You must select the alternative payment method (cash, voucher) before selecting a card. If you select a card first, the full amount will be charged to that payment method.
- Enter the amount and choose which payment method they would like to use. Depending on the payment method you have selected, there may be additional steps that you or the client will need to complete for the transaction to go through, for example entering a pin using a Fresha card terminal, entering a voucher code, or following the steps outlined in a payment link.
- The outstanding balance will be displayed on the Payment page. Follow the same steps outlined above to pay off the remaining balance with whichever payment method/s the client would like to use.
- To pay off the remaining balance with the card saved to their account, click on More options and select Fresha credit card processing. Click Charge card to confirm.
NOTE: You cannot split a payment between 2 Fresha payment types, for example, half via Send Link and half via a Fresha card terminal. This would require two invoices to be generated. To split a payment, you'll need to choose offline payment options only, or one Fresha payment option.
PRO TIP: Click on More options to save the appointment as Part-paid. Use your Sales log report to track any part-paid and unpaid invoices.