Getting started with Fresha Plus

Once you’ve signed up for Fresha Plus, you’ll want to start taking advantage of all of the amazing features that come with it.

Every feature included in Fresha Plus has been designed to help elevate your business to its full potential and making sure your business is set up in the right way could instantly increase your bookings and start growing your sales! 

Follow the steps outlined below to get your business up and running with Fresha Plus:

Review your online profile 

Your online profile is the first thing new and returning clients will see when booking your services online, and with millions of appointments booked online with Fresha every month, it has never been more important for your online profile to stand out from the competition! 

Use high-quality photos that promote what your business has to offer and tidy up your service menu to make it easy for clients to discover and book online.

Click here for more information on how to set up your online profile.

NOTE: We’ll automatically try and link your online profile to Reserve with Google as long as your location name and address have been listed on Google My Business.

Tell everyone you're online

Help your clients discover your services online with direct booking links on your website and social pages, smart marketing campaigns, and targeted blast messages that keep your clients engaged and your calendar full.

Share booking links on your website and social pages 

Keep your business open 24/7 with online booking links on your website and social pages that help your clients discover your services and book in their own time.

Click here for more information on adding booking links to your website and social pages and here to create your first link.

Set up smart marketing 

Our smart marketing campaigns are really easy to set up and can increase your bookings in just a few simple clicks. Triggered by special events in your calendar and client list, you can start surprising your clients with exclusive discounts delivered directly to their inbox.

Click here for more information on our smart marketing campaigns and here to create your first campaign.

Send your first blast message 

We understand how important it is for you to communicate with your clients and our blast messages are the perfect way to update your clients on everything from location information or a change in working hours to new services or a special promotion you’re running.

Click here for more information on blast messages and here to send your first blast message for free.

PRO TIP: Import your client list and make sure their information is up-to-date to get the most out of your smart marketing and blast message campaigns. 

Set up text message reminders 

Keep your clients engaged from the day they book to the moment they check out with text message notifications and appointment reminders direct to their mobile device. Your notifications are automatically sent to clients using our smart delivery feature alongside email and in-app notifications and can be fully customised to suit the needs of your business and clients. 

Click here for more information on how to set up your client notifications and here to enable text message reminders.

Set up payments and no-show protection

Our secure payment processing solution makes it easier than ever for you to consolidate all of your cash flow in one place. There are no additional fees for using our integrated payment features and with no-show protection that requires clients to secure their appointments with a payment card, you can be sure your business is protected. 

Set up online payments 

Start taking card payments for online bookings with Pay by link for secure payment processing that’s fully integrated with your Fresha Partner account. With Pay by link, clients can pay for your services in just a few clicks, and once completed, their card details will be securely saved to their client profile and charged automatically for any future appointments.  

NOTE: Before you can start processing payments, there are a couple of documents you'll need to provide so we can verify your account information. Click here to find out what documents we’ll need.

Click here to set up payments.

No-show and late cancellation protection 

Take back control of your calendar with our advanced protection features that have been proven to reduce no-shows and late cancellations by as much as 90%. By asking clients to secure their appointment with a payment card, you can be sure your business is protected and your appointment slots never go to waste. To find out how to set up your no-show and late cancellation policy, click here.

Go contactless with a Fresha card terminal 

Get your Fresha card terminal with fully wireless integration to your Partner account and start benefiting from our low card processing fees, zero monthly subscription, and no contract lock-in. Click here to find out more.

Start selling vouchers for your services

Help clients treat themselves or a loved one to your services with fully customisable vouchers available to purchase through Fresha marketplace and direct booking links on your website and social pages.

Click here for more information on vouchers and here to create your first voucher type.

NOTE: Use our blast messages feature to promote your vouchers and let clients know they’re available to purchase online.

Set up online tipping 

Tipping at checkout is turned on by default once you’ve set up online payments. You can choose when your clients are asked to tip and set suggested tip values for clients paying through the app or a Fresha card terminal by clicking here.

For more information about all the amazing features that come with Fresha Plus, click here. 

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