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72
votes
Completed

Online Booking: Find Next Available Day

72
votes

Can be searched for all staff or selected staff members, or by service.
Saves the client working through the calendar looking for a time slot, especially useful if you are booked are several weeks in advance or around holiday periods. 

For example long periods of unavailability / Clicking through day is problematic / Users bounce if cannot find slots easily

10 comments

  • Official comment
    Hello Lovely People
     
    The feature a lot of you have been asking for is finally here! When booking online, we now suggest the Next Available Date with a button to jump there with one tap on mobile, or one-click on stationary devices.
     
    Why was this needed?
    In our old flow, clients were forced to click each and every date in order to find days with availability. This was particularly painful when trying to book a busy salon filled weeks in advance.
     
    One of our top all-time features requests has been the ability to automatically display when is the next available date. Now we've got it :-) How does it work?
    1. If a location is fully booked for the whole day - we show that the business is full and show a button to jump to the next available date
    2. If the selected staff member is fully booked for the whole day, but other staff are available - we show a button to jump to the next available date for the selected staff member, as well as a link to see times with other staff (same as the "no preference" option)
    3. If the location is closed with nobody scheduled to work that day, that date becomes greyed out at the top. When clicking a greyed out date, we display a 'closed' message with a button to jump to the next available date. 

    As always. More to come! :)

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  • Is this available? If we could enter a service and then have the system search for the next available time slot, using filters such as specific staff availability, it would save an immense amount of time and be worth its weight in gold!

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  • Agreed! I only work part time, so it would be incredibly helpful if the calendar only showed the dates with available appointments instead of every calendar day.

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  • I would also love to see this feature with online bookings. I get booked up weeks in advance and clients think that the online booking feature doesn't work when they attempt to book online because all the dates they select are not available and they inevitably end up contacting me directly to book. Quite frustrating.

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  • I also only work part time on an unpredictable rotation. Showing only days of the month that are available would be great for clients and keep them from texting me wondering if something is wrong.

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  • I only work once a week on different days, so my clients have to scroll a lot, and i frequently get an email saying my booking system must be faulty, because they think it just does not show the available slots.

    So please, make a new layout with only available dates, so that we can make the choice which layout suits our businesses best!

    And thank you for an amazing software:)

    Lisa

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  • This would be perfect for our business - great idea - upvoted

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  • That's an amazing idea. I work part time around my other job so it would save patients scrolling through lots of dates I'm not available. Thanks :)

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  • OR even a full calendar view, greying out days with no available appointments. (this could be an option in settings, so that people can chose what suits their business)

    I book out months in advance. scrolling through day by day is frustrating for some clients. I often get text asking if there is a problem with the app. 

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  • Yes, please! This would make mine and client's life easier. It takes too long to click on each and every day just to find no availability. I am sometimes booked couple of months in advance so constant clicking can get potential clients fed up.

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