Feature ideas

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16
votes
Completed

Client Reviews & Feedback Capture

16
votes

Online feedback form / Capture client info / Star ratings / Reward clients for reviews / Import reviews from other system

3 comments

  • Official comment

    Hey Folks,

    Thanks for your feedback. Great news - you can now capture client ratings after an appointment has been completed.

    You also have a dedicated report to view which client has left you a rating and for which appointment.

    Head to the Online Booking tab from your main menu, then click on the ⭐  icon to view your ratings.

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  • Or ability to add HTML code to email messages sent from within Fresha

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  • Great idea! I would love the ability to build a little feedback survey! Helps focus on the customer experience.

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