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Customized Consultation Forms

168
votes

Digital disclaimer, waiver, e-sign / Questions for first-time clients / Questions per-service / Pre-treatment advice 'do not eat before' / Allergies, preferences etc.

Allow to customize the client section so I can add all the fields need for a full consultation, therefore all in one place.
i.e. Doctors contact info, In case of emergency contact info, where did you hear about me?, Why have you chosen me?, signature. (maybe photo as well!)
With the ability for marketing questions to be put into a graph i.e. how many have found me via internet or word of mouth.

22 comments

  • Official comment

    Hello All,

    We're super excited to let you know that consultation forms have gone live. Check out our help guides here.

    We're continuing to improve on this new feature, and we're more than happy to hear your suggestion at hello@fresha.com

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  • I don't see how this works can you do an explanation video to demonstrate please?

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  • Hey Maisie, 

    Customisable consultation forms is a feature that is on our to do list and isn't live yet but here's a link to Google Forms  where you can learn more about how to capture this information digitally.  Hope this helps! 

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  • great idea

     

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  • Can you bump up the integration of this feature, please? I do not want to have to manage documents in another location (Google docs) and would like it all in one place.

    I have noticed that most other booking systems have started offering a built-in consultation form, so would like to see this on Fresha soon.

     

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  • Is there any update / progress to consultation forms?

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  • Here's an example of the best Forms platform I've seen in a booking service. Fully customizable!

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  • christy what booking platform is that?

     

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  • It would be great if there was an app that allowed you to customise the consultation form and then this form was attached to the client card in a PDF version.

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  • what booking platform is that

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  • this feature would be amazingly helpful when we are back to work after covid break

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  • I would really like to have this feature however it doesn’t seem to be happening any time soon. Can you provide and updates as to when this is planned? Im thinking if changing to Ovatu as they already have this feature but I love Fresha and really don’t want to move away from you guys

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  • This will be essential for business going forward to have paperless online consultation forms and disclaimer forms. When will this be available and will it be on the free version? Thanks

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  • Intake forms and disclaimer forms that could be sent through the app are needed now more than ever. We really hope to see this soon Fresha!

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  • I love all things Fresha. But I am also thinking of moving to another booking platform that has the customisable consulation forms available, like ovatu or timely. If there is anymore information on when/if fresha are planning on adding this to their service please let us know. I really don't want to have to make the swap.  

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  • Now with COVID-19, a Liability form that I can create and make mandatory to complete in order to hold an appointment is something I need. I've tried the google form thing, they don't see if, it doesn't send the link to texts only emails. That's not working. Plus I want them to get notified with reminders, if they haven't signed their appointment will be canceled.

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  • Could you confirm if this is going to be something provided in the very near future please? I will have to consider moving to another provider if not as there doesn't seem to be anywhere that just provides this as an add on, it seems to be pay for the whole scheduling package to include forms. I don't really want to leave Fresha.

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  • I've spent hours searching for a form I could link to Fresha but nothing looks straightforward and costs. I may as well pay more for a booking service that includes online consultations if i have to pay for a stand alone form and have the hassle of linking it.
    This is something that is needed desperately . I love Fresha, so easy to use, it would be a shame to have to leave.

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  • I've spent hours searching for a form I could link to Fresha but nothing looks straightforward and costs. I may as well pay more for a booking service that includes online consultations if i have to pay for a stand alone form and have the hassle of linking it.
    This is something that is needed desperately . I love Fresha, so easy to use, it would be a shame to have to leave.

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  • An option to upload , scan and attach a customer form to the client file will be great. Please have this done ASAP

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  • Need a paperless consultation for the clients to be able to fill and sign to keep it safe and always have an access to. Hoping to see it soon on fresha

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  • This really is the perfect time to implement this feature!

    Online consultation and Covid-19 Questionnaire now have to be standard practice so, please can you provide an update?

    Or at least let us know if this is going to be implemented soon / in the next few weeks / months?

    I am sure knowing would help us figure out what to do in the mean time and make a decision while we wait for the additional feature on Fresha. 

    Thank you

    Erica 

     

     

     

     

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