Multi-Service Packages, Combo's
We sell packages for a single treatment done over multiple visits. Please make it possible to sell packages and courses to a client so that treatments can be redeemed over a period of time.
Key Reason: Multi-Services in 1 visit (processing time within multiple services, concurrent mani-pedi, four hand massage or couple massages) / Courses over several visits / Allow part payments for high ticket items
Would be good to have "colour- processing time- cut and blow dry" all grouped together.
Clients keep booking in for just the colour so we have to keep checking booking's incase we need to reschedule or move other clients.
Thanks to everyone who voted for this idea - this feature is live!
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Very much needed for all hair colour services! As it stands there is a lot of manual input needed since there is no option to have another time blocked AFTER the processing time. A quick example:
Jane Doe booked for a balayage from 9 to 10. There is a processing time of an hour, but we'll need to rinse the colour and do at least a rough dry after the processing time.
Also, when clients book online for, say, a colour & a cut, the booking will literally be cut from 9 to 9:45 and colour afterwards, whereas we'd always do the colour first.
Agreed! Clients are booking haircut and color wrong online! If we can link services together to have padding in between!! 🙏🏽🙏🏽
Don't allow Colour Services to be booked Online..
I require Skin Tests for all clients prior to colour services so I state this in my online booking rules.
This allows me to have 121 consultations with clients prior to booking.
I find it much better
@Claire, this feature is for my current clients who have already been patch tested..
Some of them have never booked online and are doing it for the first time even though they are already my clients. And sometimes, clients just forget or do it wrong..
Multi service packages would be ideal!
Also packaged facials. Clients purchase package vouchers and use them over the course of a year. this feature would be great!
Definitely a facility that is needed. A full colour requires an application time of 15 minutes with 45 minutes development time. The follow on treatment has to be added as a 'Follow Up' blow dry or cut and blow dry which can only be scheduled after the 1 hour above. This means human error can occur by staff when entering the details or worse still, at busy times the follow ups are not booked and this leads to salon chaos. Is there a way of automatically adding the development times (customisable within the actual 'services' menu) and the only allow 'follow up' to be attached to specific treatments. All of this would be fully customisable in the services menu as an initial set up but would save a lot of time at the front of house.
The ability for clients to easily see when two therapists are available so they can book a couples massage isn't available in ANY booking site I've found and is such a common need I am surprised it still isn't available, even in the costly services. If you manage this, you'll be the only one and be able to market that feature heavily! It is one of the main reason I am searching for a new service after 7 years of online loyalty to another booking site!
You should also include Prepay Credits Packages, where customer Prepay a certain amount of Credits at a discounted price. And this Prepay Credits they purchased is linked to their profile.
Eg, Prepay $200 for $330 worth of Credits.
- Return to do a service (price $30), deduct $30 from $330.
- Client profile shows a balance Prepay Credits of $300.
- An email / receipt can be printed or emailed for record.
The current Gift Voucher function, is merely a gift voucher purchase for someone, hence not linked to the Purchaser's profile.
I want to love this system but some many draw backs like this and no real development team
need this function asap. the function you have got now wastes time and confusing.
This function is a major blocker! We need to be able to create pre-set packages for services. :) Thanks1
I have been using the program for a few years now and STILL have both old and clients booking incorrectly. I've tried adding a note next to the service to book color first and then select a cut or blowout, but it's still confusing for clients. This is one feature missing that is making me reconsider using Fresha. I like this platform a lot but this is a huge drawback for online booking, and it's hurting my business!
I agree with the above statement! It’s a huge headache when regular clients book online for a colour service even though there’s a note added to please use post colour styling option after any colour services they simply don’t even after you have reminded them! I had to disable the online booking feature for the month of December as people were booking online and we had no space to cut or blow dry after colour and I found I didn’t have enough time to constantly check the app book as we were fully booked, my senior stylists were beyond annoyed so the simple solution was to disable the online booking altogether which got rid of the headache however we then received complaints from our regulars in regards to the online booking feature being disabled so in essence the online booking feature for colour appointments is worthless for business growth, I do love Fresha however this feature is missing, a simple add service into the setup of appointments in one block booking with processing time in between would be simple to achieve and save everyone from missing out on revenue and utilise online booking ?!?
Would love to be able to also more easily see how much clients have on account in prepayments, Deposits etc.
would love to have this functionality for classes for a dance studio where a client can purchase a package or class pack, then use them to redeem for classes.
will do love this to happen for combo packages. we sell combo packages and the payment is made in half and there is very hard to keep track
Is there any update on when this will be available please?! I’m having the same issue with my salon, clients booking a cut first and the colour after, or no cut/blow dry at all therefore not allowing enough time and creating chaos for my self employed stylists who are getting fed up with it?! This would solve the problem by allowing us to make all colour services a package with a finish already included.
We offers packages which served by both hair stylist and beautician, need to split the service to calculate commission and time slot. Also few packages covered in multiple visit. Pls close this asap
Definitely need this feature as I want to sell a course of treatments to clients
Please make the package feature as flexible as possible because different business models exits, to enable different salons to make use of this feature. My nail salon offers packages consisting of multiple services in various frequencies. Each service may be consumed independently, so redemption has to enable for individual service. On the other hand, we also sell combo services where 2 or 3 services are included in a combo which require all services to be consumed in one visit and a different staff can be assigned for each service.
Looking forward to this enhancement
Is there a realistic Date for this feature...We know it is complex and took more than scheduled but its vital to everyone to be able to book Combo services.
Your Kind update is much appreciated