New notification feedback
New notification alerts feedback
Let me list some of the reasons why.....
-Clients are getting multiple notifications from different #'s... they think they got hacked and are getting spam.
-Up to 6 notifications per appointment.... but can get up to 12 if we have their email as well as text numbers on file.
-Detailed Invoices with how much client has spent. Which also shows it there was a price increase from original booking
-Can NO longer customize text reminder. We had a link in our last txt message that allowed clients to call us directly to cancel or reschedule appointments.
-Notifications sent for no shows..... Clients offended if noted as a no show.
-Clients receiving notification messages of appointment confirmation at 3:48am for appointments that were booked the previous day at 6:48pm
-Can not Opt out of specific notifications like before!! Our clients only want Reminder notifications
-Clients who only want text message notifications are still getting email notifications as well. (We have manually removed ALL email addresses from our client files)
-Having to got back to manually calling clients since this update has been made