Suggest tipping after checkout

votes

I like using my existing card reader as it has smart tipping enabled so when I hand my phone to them to put their pin in, it suggests to them that they might want to tip.

Now using Fresha checkout, I would actually have to ask a client if they’d like to tip me which more often than not I don’t because it’s just a bit awkward and presumptuous.

if the client could receive a message after checkout prompting a tip (like Uber does) that would take away the awkwardness but still encourage tipping.

Clare Woodcock shared this idea

4 comments

Team Fresha
October 16, 2020 13:45

Official comment
Clare Woodcock,

We've added more tipping screens after checkout as a result of our partners' feedback. 🥳 🥳 🥳

Clients will now see a tipping screen in the following places:
- during Pay By Text or Fresha card terminal payment flow
- by clicking a button in the 'Thank You' notification
- by clicking a button from the Fresha appointment view
- by leaving a review which leads to a tipping screen
Check out this article on How can clients add a tip on Fresha? ✨
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Chase Cogdill
May 10, 2020 13:13

I agree with this 100%!

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Gigi Hutchinson
June 20, 2020 18:35

Yes please

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Michelle Landry
August 15, 2020 19:14

Yes, I like the smart tip feature also. It is a little awkward asking the client after the service if they would like to leave a gratuity. Perhaps they could be prompted when they register their card if they would like to allow/enable tipping feature?

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