Loyalty Scheme
Can we have a feature whereby the system automatically adds a loyalty discount?
For example I run a scheme where my clients have a £5 discount on their 6th appointment - most of my clients forget their loyalty cards and it makes it difficult and time consuming to go through previous appointments to see when they last had a discount. Thank you!
Kelli Gwilliam
shared this idea
50 comments
Love this idea! And totally agree with all of the benefits listed :)
You'll be happy to know that we are developing tools to help with client retention, loyalty and rewards.
The Fresha marketing features already have some excellent Smart Campaigns that are designed to re-engage your clients and in the future, you'll be able to setup business rules which trigger these loyalty rewards. We're continually adding these to new countries where and were possible.
Lots of opportunities here to build some cool features and we'll be able to allocate more time to this later.
For those who have access to membership plans. You can set up sessions that reward your clients with a number of sessions at a reduced rate. This will reward those who continue to come in.
In the meantime, those who do not yet have membership plans as a features, create a simple "stamp" system to run alongside Fresha, eg every 5th blowdry is free, and you can also head to "Analytics">"Reports">"Client List" to see who your top spenders are :)
Agreed!
ye that would be great
Saves a Rain Forrest of wood and rubber!
Yes please!
That would be so much easier
Love this idea
Yes rather then scan cards ect. Even if you can link a program called loyera.
This would be brilliant, I have a loyalty scheme too.
this would be fab and get rid of the avalanche of cards when the client opens her ourse to say... which card us yours as thet try to hand you the local coffee shop card.
have value amounts and rewards depending on individual spend
yep, let's go for online Fresha loyalty cards !
Or even a points system where a client would receive a set amount of points per dollar spent to use towards services and/or products
We have been waiting for the loyalty system for a long time. I thought that it would be implemented by the beginning of the year?
Yes other systems offer this, earn $ or % off after certain spend. Dollar spent equals a value And for product purchases .
we need a sort of Fidelity card pls
Yes please! No more punch cards....I have everything in modern time except this.
this would be amazing!
Yes this needs to be a function.
Yes this would be great.
This will be great option
Awesome
Yes this would brilliant
Yes can’t agree more! Customers always say the card is in another purse. Lol
I think a point system would be easier so we can customise what the points do. For example, the points can be added automatically (e.g. by % to the expenditure) or manually (e.g. 1 point 1 visit no matter how much they spend). In OP’s case, 1 point should be added for one visit. 5 points for £5 discount etc.
Mandatory option for spa & salon...
Gr8 If we have this option in Fresha...
Programs like Mindbody and Square offer loyalty programs for clients coming in, referrals, sharing on social media etc. We need this in Fresha.
Yes 100%!
Definitely!
Would be amazing!
yes please. I give 5% back in in dollar sales. but minimum of $10 to receive the points
Hi. would like to suggest that you add another feature and that is a loyalty programme that allows a client to be entitled to a particular service and when they have bought his service x times (this a choice in the client area) that on the next visit the system will create a nil invoice for that booking and reset the counter back to zero. When they book the system will send an SMS congratulating them notifying this appointment is complimentary
Yes please, most booking systems offer loyalty points to clients, so they can then use them against new treatments or new products