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32
votes
Answered

Editing Invoices

32
votes

Editing Invoices closed or open

7 comments

  • I would love love love an option to edit an invoice. I have been having issues where I close an invoice in the wrong amount or I put it through as the wrong payment type and would like to be able to edit them once they are closed. This is really really inconvenient to not be able to as it messes with my taxes and numbers at year end or at the end of each quarter. 

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  • We really need to edit our invoices from time to time.  There seems to be no way of doing this.  I can void and resubmit, but that changes my nightly report.  It's really inconvenient to not be able to adjust the details of the invoice.  It throws my end of day report off.  I actually need to keep a paper log on the invoice errors.  Thanks for your attention to this matter.  

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  • This is a must really, as some of my customers part pay their bill. and they on the day of their appointment pay the remaining amount. but if they want to add a service. i have to void the part payment to be able to add the service and create a new invoice.

    This mean i have no record of the actually date they made a card payment over the phone or if the came in to the salon to pay by cash.

     

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  • I agree. I needed to do a simple thing - adding my location address as I hadn't already done this and the client needed it to be shown for insurance purposes. This was a week after the treatment had be completed and paid. I had to void the invoice and do another then when i added payment for the new invoice it was obviously paid on the wrong date. I would like to be able to edit invoices and payments. 

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  • Please please please allow the HIGHEST Level permission user to have such function as sometime staff especially NEW staff usually will have slight mistake on the checkout and management will need a little flexibility for changes. Thank you.

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  • Hey Folks,

    We really appreciate any ideas or suggestions you have and have shared your feedback with our development team. This isn’t something we’re currently working on, but we have loads of exciting features ready to launch over the next few months.

    In the meantime, we suggest voiding the invoice and putting it through again.
    Partners can still cast their vote if they would like this feature built in the future. 

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  • Hey team Fresha
    I think this is a big mistake that this isn't something your working on. Really disappointed. Voiding an invoice isn't really an option as it changes the date of the actual invoice. Which I'm sure you are aware really screws up alot of things in terms of sales and keeping track of numbers for daily or monthly totals.

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