Feature ideas

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510
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Deposits

510
votes

Can we add on a deposit button to take a deposit for clients bookings to avoid no shows?

44 comments

  • I need a deposit option, I would consider leaving as the the majority of value of my services are £100 plus so I cannot afford no shows. 

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  • I would love this feature.

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  • has this been added yet as i cant seem to find it. last comment was october 2020. 

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  • Are there any updates on this please?

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  • My client wants the deposit option, it the only thing lacking, bar the add on feature, being an upsell thing.. Would rather just tick boxes and add ons

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  • Why is this taking so long to execute, we need all the support we can get to reduce no shows and to confirm deposits electronically.

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  • Any idea when "deposit" button will add on? Dont want any more no shows. Want all my new clients to pay deposite when they book online thanks

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  • Badly needed.

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  • Is there an update on this please? I am currently having to call each client to take their booking fee /deposit after they have booked an appointment! So much admin for one person 🙈 

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  • Hi! It would be great if there was an option to take deposits. There's people who unfortunately try to beat the system and put a card that cannot be charged after they do not show. I see this has been request for quite some time

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  • please call booking fee

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  • Yes 10 votes!!! I just emailed the FRESHA team regarding the NEED for a deposit requirement feature before a client can be able to click to confirm their appointment! With this deposit feature, it helps with no-shows or appointment cancellation. I see FRESHA users have been crying out about this for years!! I wonder if FRESHA is listening to our cries??

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  • Yes the no show protection is great, but I book Semi-Permanent Makeup appointments which are around 3 hours, I like to take deposits too and it's so complicated to do it through another system, so I'm very much looking foward to this feature becoming available!

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  • I have so many cancellations it's really hard. I can't wait until this feature comes in. I'm assuming we use it instead of the cancellation fee if they cancel late or don't show up?

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