Feature ideas

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14
votes
Answered

Adding A Client Recall Setting

14
votes

 Adding a recall setting on notification that is predetermined by the system on information about  a client's last visit date and your Recall Reminder settings. For example the system reads the client's last visit date from your management system and will then send Recall Reminder  (Time to book your next appointment) emails  or SMS based on that date and your lapsed period of time after the appointment settings. 

5 comments

  • Yes, I def. need this feature.

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  • Yes this is a feature I cannot wait for would be hugely beneficial!

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  • Very important for returning business! Also help clients keep track of their intervals between treatments.

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  • Hey Folks!

    That's an awesome suggestion. We'll raise it with the product team 👍

    For now, I would recommend activating the Win Back client marketing campaign which targets disengaged clients to return with a special offer. You can read more about our smart marketing campaigns here https://support.fresha.com/hc/en-us/articles/360019007873-Marketing-and-Promotions ❤️

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  • When someone comes for their wax and says "how many weeks did I go" it would be great to have a flash up that shows it!

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