Feature ideas

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56
votes
Answered

Pre payment with on line booking

56
votes

Are you doing a feature where when people book on line they have to pay for there treatment up front or have to pay a booking fee as we have a lot of people that cancel with out notice so we are losing money on this 

13 comments

  • Official comment

    Hello All, 

    Deposits as a feature is something we have planned already for partners where Fresha Plus is available. Please make sure to add your votes to this topic here.

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  • prepayments is the best way forward.  we need this asap

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  • This is a absolute must, to many dont turn up otherwise which defeats the object for having online booking.

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  • Yes we need the prepayment feature badly . The prepayment feature that we can set up how much %that we would want them to prepay . It would be awesome. Ty

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  • Still waiting for this as well. They keep saying they will implement a card on file option but that just wont help if the card they use doesn't have funds on it to charge the no-show and cancellation fees. 

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  • Yes please!!! Even to keep a card on file. I had so many no shows this season. And it’s hard because clients will respond to automated sms text and we never see it

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  • YES PLEASE! 50% of the service they book must be paid prior to the appointment to avoid from not showing. And if they still don't show up it would go towards cancellation fee.

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  • Missing the prepaid option is the reason why i dont have my online booking feature open. 

     

    So yes please to make this a priority feature :)

     

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  • It's a MUST that this feature be added. It helps to grow our businesses.

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  • We are looking at all online platforms. This will be a dealbreaker with this product. Has there been any indication of when/if this idea will be implemented?

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  • We need it now! Too many no shows and cancellations wasting peoples time and money!

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  • Great idea, It would make the whole online booking system worthwhile

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  • I am using Acuity who has prepayment and was about to switch back to Fresha. Please tell me we can do prepayment. Prepayment is a win/win for me and Fresha.

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