Booking fee reminders

votes

I always find clients will book an appointment and say they will pay their deposits but I don’t like to push them to keep reminding them, and this can be frustrating

Ocean Sinclair shared this idea

2 comments

Ashley Caelum
January 23, 2019 03:27

yes, i find the same. A booking fee reminder would be great!

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Team Fresha
October 21, 2020 08:40 (Edited October 21, 2020 08:41)

Hey Ocean Sinclair,

Thanks for sharing your thoughts! We are now officially working on a Deposit feature within Fresha, so we value all of your feedback around this request. Just in case you aren't using it already, consider using No-Show Protection. Your clients will be asked to add a card upon booking, and you will be able to charge a % if they don't show up or if they cancel late.

For manually made bookings, clients will receive a notification to add their details 😊

Learn more about No-Show Protection here: https://support.fresha.com/hc/en-us/articles/360012225294-How-do-I-set-up-my-no-show-protection-and-late-cancellation-policy-

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