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42
votes
Answered

SMS Client Notification Messages

42
votes

At the moment it is only possible to send a Reminder by sms.

It would be great if we could use the sms option for Confirmation, Reschedules, Cancellations and Thank Yous as well.

7 comments

  • Yeah, it would be handy for customers who only left phone number without email. Thanks!

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  • How do we contact clients without using non automated messages? I cant see how to generate an email to a client without going through the  use of automatic settings.???

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  • when sending reminders to clients of their appointments it would be nice if they had the option to text back confirmed or cancel their appointment

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  • Yes!  I would like control of my SMS since that is my primary method of communicating with clients.  NOT EMAIL.

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  • I would like the ability to edit the content sent in an SMS reminder. All my clients can't seem to find their way into my building to get up to my studio. Then they sit outside acting like I have not shown up to the appointment.

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  • We also need to be able to customize sms messages, especially in these times of confusion.

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  • Hey team,

    Please check out this post so that we can keep all of the votes and feedback together: https://support.fresha.com/hc/en-us/community/posts/360015868154-SMS-Option-for-All-Notification-Messages 

    Happy voting!

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