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Answered

Data Backup and Recovery

13
votes

I could not establish how my DATA is BACKED UP and how i can RECOVER it.

A professional system should have options to set BACKUP's and methods to RECOVER.

Despite backend mirroring, I as a business owner need to know that if worst comes to worst I can continue to run my business and my data is up to date, and accessible.

I would expect to be able to run CLIENT SIDE as well if worst comes to worst, even in a cut down version of the APP. Offline methods, etc.

This would also give me peace of mind if one of my staff did something accidentally or maliciously,

Oh and of course if Fresha go into administration.... does happen you know, or if I want leave Fresha.

Thanks, Simon.

2 comments

  • We would like more info on how backup/recover is performed.

    Also, if you close/sell/whatever your company, it would appear we lose everything, let's say you go bankrupt for example, would this be a fair assessment?

     

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  • Simon Warren,

    At Fresha, we take security very seriously. Your data is yours (not ours) and will not be shared with anyone or any third parties. All user data is securely backed-up every 5 minutes on our encrypted cloud database. Our system uses SSL security and our hardware has top-of-the-range firewalls built to keep your data safe. 

    You can export all of your reports and client data at any time under Analytics>>Reports. 

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