Ability to use both Deposits and Cancelation fees.

118

votes

Would it be possible to be able to use both the new deposits feature and the current Cancelation and No show charges. We find that No Shows or Late Cancelations are less of a problem from existing repeat clients, but regularly get new clients book and not show, in addition you are often unable to charge their card.

Ideally, we would like to be able to require a deposit from all new clients for a set number of visits (for example first 1, 2 or 3 visits) and then they revert to the standard no show/cancellation policy using their card on file as currently in use.

Hope this makes sense.

Jezil Igot shared this idea

1 comment

Team Fresha
March 25, 2022 09:26

Hi Jezil Igot,

We're working on making this possible in the future. At the moment there are a lot of legal jurisdictions where they don't all allow for both. So it may be possible for us to offer this in the future to some countries but not all. We are investigating the legal ramifications to offering this in many area.

Thanks for the suggestion!

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