Team Fresha
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How do I set up Google Analytics?
Gain valuable insight into how well your business is performing and track the success of your marketing activity using Google Analytics 4 through our Integrations feature. Set up Google Analytic...
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- 1 follower
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- -15 votes
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Blast campaigns overview
Blast Campaigns is a powerful marketing tool that allows you to send targeted emails and text messages to your clients. Whether you want to promote your latest offerings, announce new services or ...
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- 2 followers
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- 230 votes
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I’m having keyboard issues with my card terminal
If the keyboard is failing or a key is stuck which means your card terminal is making a constant noise, turn your terminal off and on, following these steps. If you are still experiencing issues, ...
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How do clients redeem gift cards?
You can retrieve the gift card code in one of two ways: The client can present their gift card code from their original invoice. You can locate it by heading to Sales, selecting Gift cards sold, ...
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- 4 followers
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- -93 votes
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I’m having connection issues with my card terminal
If your card terminal displays a Not connected, Network not connected or Disconnected message, try the below options: Reboot the device Perform a hard reset Restart the Wi-Fi Update the card term...
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I’m having printing issues with my card terminal
If your card terminal doesn’t print any receipts, open the receipt roll cover and remove any dust or scraps of paper. Check for anything that may be blocking the receipt roll in any way or if ther...
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- -4 votes
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I’m having issues with my card terminal battery
If you’re experiencing issues with the battery or the battery icon shows an ‘X’ symbol inside, try the below options: Reboot the device Perform a hard reset Charge the card terminal If the above...
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- -1 votes
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I’m having data issues with my card terminal
It’s likely your card terminal isn’t connected to the network. In order to connect your terminal to Wi-Fi, please follow these steps. If you are still experiencing issues connecting your card termi...
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My card terminal has been tampered with
If the card terminal has been tampered, this is a security breach and the card terminal needs to be replaced. The tamper detection is a protection mechanism to guarantee secure processing. It preve...
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How do clients view their purchased gift cards?
Clients can easily view and manage their purchased gift cards through their Fresha account, following these simple steps: Click on your Fresha profile photo, and select Gift cards. You can view a...
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- -2 votes