
Team Fresha
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How do I create a COVID-19 form?
To help support your business and your clients, we’ve created a template that you can edit and use straight away to keep your business and clients safe. To edit and activate your COVID-19 consulta...
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- 7 followers
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- 325 votes
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Blast campaigns overview
Blast Campaigns is a powerful marketing tool that allows you to send targeted emails and text messages to your clients. Whether you want to promote your latest offerings, announce new services or ...
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- 2 followers
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- 228 votes
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How do I add a link to my gift cards page on my website?
To add a link to your gift card page on your website, follow these simple steps: Go to Online profile and click on Link builder. Click on Link to gift cards and Create link. Click to copy the ge...
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- 3 followers
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- 4 votes
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I’m having data issues with my card terminal
It’s likely your card terminal isn’t connected to the network. In order to connect your terminal to Wi-Fi, please follow these steps. If you are still experiencing issues connecting your card termi...
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My card terminal has been tampered with
If the card terminal has been tampered, this is a security breach and the card terminal needs to be replaced. The tamper detection is a protection mechanism to guarantee secure processing. It preve...
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I’m having keyboard issues with my card terminal
If the keyboard is failing or a key is stuck which means your card terminal is making a constant noise, turn your terminal off and on, following these steps. If you are still experiencing issues, ...
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I’m having connection issues with my card terminal
If your card terminal displays a Not connected, Network not connected or Disconnected message, try the below options: Reboot the device Perform a hard reset Restart the Wi-Fi Update the card term...
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I’m having issues with my card terminal battery
If you’re experiencing issues with the battery or the battery icon shows an ‘X’ symbol inside, try the below options: Reboot the device Perform a hard reset Charge the card terminal If the above...
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- -1 votes
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How do clients view their purchased gift cards?
Clients can easily view and manage their purchased gift cards through their Fresha account, following these simple steps: Click on your Fresha profile photo, and select Gift cards. You can view a...
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How can clients add a tip on Fresha?
Once you have activated payments with Fresha and your billing and card details have been added to your account, your clients can add a tip in different ways: When adding card details whilst booki...
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- -3 votes