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How do I create recurring appointments?

Set up a series of Recurring appointments to easily manage regular clients and ensure their services are always booked at their preferred times with their favourite team members. 

Create a recurring appointment

  1. Go to your Calendar.

  2. Create a new appointment or select the existing appointment that you would like to add to a recurring schedule. 

  3. Under the Info tab, click Edit next to the appointment date and select Frequency. 

  4. Use the drop-down menu to select how often you’d like the appointment to repeat. 

  5. Click Ends and use the drop-down menu to select how many recurring appointments you’d like to schedule. There are also options to select a Specific date or have Ongoing appointments. 

  6. Once you’ve selected the correct details for your recurring appointments, click  Apply changes and then Save.

NOTE:

  • You can easily identify Recurring appointments in your calendar as they’ll have a small repeating icon on them.
  • Once a Recurring appointment series is set up, appointments will be automatically added to your calendar up to 12 months in advance.

Reschedule recurring appointments

  1. Head to your Calendar.

  2. Select the appointment you wish to reschedule from the Recurring appointment series.

  3. Reschedule the appointment by clicking More options and selecting Reschedule or by editing the services within the appointment

  4. Click Save

  5. Select to either Update this appointment only or Update all upcoming appointments depending on your client's preference.

You can also reschedule a Recurring appointment by dragging and dropping the appointment you wish to move to a new date or time. This will only change for the selected appointment and not the whole Recurring appointment series.

Click here to learn more about how to reschedule appointments.


Change recurring appointment details

You can edit the full series of recurring appointments or just a single appointment to change any of the details associated with the appointment: 

  1. Go to your Calendar.

  2. Select the appointment you wish to edit from the Recurring appointment series.

  3. Make any changes to the appointment, including the client selection, date or any of the service details.

  4. Click Save 

  5. Select whether you want to Update this appointment only or Update all upcoming appointments.


Cancel a recurring appointment

Cancel a recurring appointment through the following ways: 

Through More options: 

  1. Go to your Calendar.

  2. Select the appointment you wish to cancel.

  3. Select More Options and click Cancel.

  4. Use the drop-down to select a Cancellation reason. 

  5. If you wish to cancel all upcoming recurring appointments, check the box where prompted.

  6. Click Cancel appointment.

Through the appointment status: 

  1. Go to your Calendar.

  2. Select the appointment you wish to cancel.

  3. Update the status of your appointment by clicking Change and selecting Cancel

  4. Use the drop-down to select a Cancellation reason. 

  5. If you wish to cancel all upcoming recurring appointments, check the box where prompted. 

  6. Click Cancel appointment

Click here to learn more about how to cancel appointments.

 

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